Privacy Policy

I. Introduction

Weilan English is a mobile application and related service provided by us. This Privacy Policy explains how we collect, use, store, and protect personal information, and describes the rights available to you.

By using or continuing to use the service, you acknowledge that you have read, understood, and agreed to this Policy in full. If you have questions, please contact us using the contact methods provided in the app or on our official channels.

II. Information we collect

We collect information only to the extent necessary to achieve the purposes of the service, including:

(1) Information you provide

1. Registration and account management: name, mobile phone number, email address, ID number (if real-name verification applies), and similar information;
2. Service interactions: feedback you submit, customer support inquiries, and materials you provide when participating in activities.

(2) Information collected automatically

1. Device information: device model, operating system version, unique device identifiers, IP address, Wi‑Fi status, and similar data;
2. Usage logs: browsing records, click behavior, search keywords, and duration of service use;
3. Location information (optional): collected only when you enable location permissions to provide location-related features; you may disable the permission at any time to stop such collection.

III. How we use information

Information we collect is used for the following purposes. We will not use it beyond these purposes without your consent:

1. Providing core services: account sign-in, feature delivery, transaction processing, and customer support;
2. Improving the experience: personalized recommendations where applicable, product iteration, and troubleshooting;
3. Security: identity verification, fraud monitoring, and risk prevention;
4. Legal compliance: obligations such as record-keeping and audits required by law;
5. Other purposes for which you have given clear authorization (for example, surveys or marketing communications, where applicable).

IV. Storage and security

(1) Storage practices

1. Storage location: personal information collected in mainland China is stored in mainland China and is not transferred across borders unless we obtain your separate consent where cross-border transfer is required;
2. Retention: we retain information only for as long as needed to fulfill the purposes described in this Policy or as required by applicable law;
3. Cessation of operations: if we discontinue the service, we will notify you in advance via push notifications, announcements, or similar means, and will delete or anonymize personal information within a reasonable period.

(2) Security measures

1. Technical safeguards: measures such as TLS/SSL encryption for transmission, data masking where appropriate, and access controls;
2. Administrative safeguards: internal information protection policies, designated responsible personnel, and periodic security reviews;
3. Incident response: in the event of a personal information breach, we will activate our response plan, notify affected users where required, and report to competent authorities as required by law.

V. Sharing and disclosure

(1) Sharing practices

In principle, we do not share personal information with third parties. Where sharing is necessary, we will:

1. obtain your explicit, separate consent;
2. enter into data processing agreements with recipients requiring confidentiality and compliance obligations;
3. share only the minimum information necessary for the stated purpose and avoid sharing unnecessarily identifiable personal data.

(2) Circumstances where prior consent may not be required

Under applicable laws and national standards, sharing or disclosure may occur without prior authorization in circumstances including:

1. matters directly related to national security or national defense;
2. matters directly related to public security, public health, or significant public interests;
3. needs arising from criminal investigation, prosecution, trial, or enforcement of judgments;
4. protection of your or others’ life, property, or major lawful interests where it is difficult to obtain consent;
5. information that you have made public or that we lawfully collect from publicly disclosed sources.

VI. Your rights

While you use the service, you may exercise the following rights through in-app settings or by contacting customer support:

1. Access and copy: request access to records of processing and copies of your personal information, subject to applicable law;
2. Rectification and erasure: request correction of inaccurate information or deletion of collected information where conditions under law are met;
3. Withdrawal of consent: withdraw consent for certain types of collection or use (some features may be affected);
4. Complaints and suggestions: raise objections to our processing activities; we aim to respond within 30 business days where applicable.

VII. Updates to this policy

1. We may update this Policy as laws change or the service evolves. Updates will be posted in a conspicuous location within the app;
2. Where an update materially affects your core rights, we will prompt you (for example, via a dialog) to review the changes. Continued use after the effective date may constitute acceptance of the revised Policy.

VIII. Other provisions

1. Governing law: this Policy is governed by the laws of the People’s Republic of China;
2. Dispute resolution: disputes arising from this Policy should first be resolved through friendly consultation; if consultation fails, they shall be submitted to the people’s court located in Shenzhen, China for litigation;
3. Matters not covered: the Personal Information Protection Law of the People’s Republic of China and other applicable laws and regulations shall prevail.